solution to some common issues
OpenSupports is an open source ticket system, very simple to setup and use. Here I will go through setting up step by step. I am assuming you have your server is set up with correct permission. You will need to able to create database and upload installation files to your server. The installation has 7 …
There are cases when you want to disable the touch screen when using some application that may cause issues or just you are not using it. You will need to be an administrator to make changes, otherwise, you will get a message, you don’t have rights. Here is how to do disabled, make sure you …
XAMPP is very popular many people use for the building, testing the application on your local system. It includes MariaDB, PHP, Perl, and options for FileZilla, Tomcat, etc… It’s free opensource, very easy to set up and use. It can be installed on Windows, Linux, and OS X. I am using Windows 10 Pro, I …
How to set up an email on an osTicket ticket system, setting up an email to create tickets and get a response back on a ticket system. It’s very easy to set up and to make the changes in case you need to if your support email changes. Here I will list a few email …
update: this version no longer support please use 1.12 or latest Finally, osTicket v1.11 is released open source ticket system, it has lots of new feature people been waiting for a long time. You can find official documents and a full list of all the features on here. Most important issues people had was PHP …