solution to some common issues
There are many types of scams that happen around holidays, many are via email, text or phone calls. So many robocalls collecting information and sending to unknown people, then real people follow up with the targeted user/company to get more information. So please be careful while you shop online and unknown websites or even known websites …
How to setup Time Zone in osTicket, which is very important to have your system work correctly. If the time zone is incorrect tickets get mixed up marked wrong data/time, SLA, etc.. So here are few places you can check to confirm your system is correctly setup. I am using an Ubuntu system other Linux …
osTicket v1.14.1 is released today November 21, 2019, it’s open-source ticket system. You can find full release notes at https://github.com/osTicket/osTicket/releases. For osTicket version 1.14.1 PHP version 7.0 to 7.3, 7.3 is recommended. The process is the same as before just make sure you have a good backup of database and osTicket files. The Upgrade process is …
It’s very easy to forget old server entries and it may cause an issue in your network. Sometimes system/network admin wait for approval process or schedule to clean up or just simply don’t know how to. Whatever your reason is, this should be done to keep your network healthy from any unknown issues. Here are …
Remote Desktop is very common still for many companies remote users to use, not all users needed since they most likely use VPN to get access to apps or just using the cloud-based. PowerShell is a new way to make changes to your remote computer lot easier than opening GUI and waiting for it to …
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