solution to some common issues
How to setup Time Zone in osTicket, which is very important to have your system work correctly. If the time zone is incorrect tickets get mixed up marked wrong data/time, SLA, etc.. So here are few places you can check to confirm your system is correctly setup. I am using an Ubuntu system other Linux …
osTicket v1.14.1 is released today November 21, 2019, it’s open-source ticket system. You can find full release notes at https://github.com/osTicket/osTicket/releases. For osTicket version 1.14.1 PHP version 7.0 to 7.3, 7.3 is recommended. The process is the same as before just make sure you have a good backup of database and osTicket files. The Upgrade process is …
It’s very easy to forget old server entries and it may cause an issue in your network. Sometimes system/network admin wait for approval process or schedule to clean up or just simply don’t know how to. Whatever your reason is, this should be done to keep your network healthy from any unknown issues. Here are …
Remote Desktop is very common still for many companies remote users to use, not all users needed since they most likely use VPN to get access to apps or just using the cloud-based. PowerShell is a new way to make changes to your remote computer lot easier than opening GUI and waiting for it to …
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There are many settings you can adjust to improve the application pool in IIS, one of them is timeouts. Please take a backup of your settings before making any changes, in case you need to revert it back. Each default settings you change may impact the health of the overall server. There are many reasons …
Continue reading “How to improve application pool timeouts in IIS”