Raj – Page 3 – How To HelpDesk

November 16, 2017March 15, 2019

SanDisk SSD Drive

SSD (Solid State Drive) drives are the common now on many devices, I have been using for about 3 plus years and I cannot live without it. Any computer that I support end users, whom still using the spinning drive, it feels very slow. I have been using Samsung most part, I just wanted to try SanDisk, because it’s what I use as a flash drive most part. This is great for home users; because it has software then can monitor your drive and user able to see stats on their hard drive and performance. It also has help option where a user can chat with live support to get basic support. Here are some screenshots of the drive in action.

Status of SSD SanDisk SSD Drive:

Under Tools you will find cloning software, so you can clone your old hard drive and switch it over from old spinning drive to new SSD Drive.

Under Help, you get an option to contact live chat support for basic on new drives and other user manuals.

You may run into this issue unless they have fixed it. I just did not like when I installed their recommend software Acronis which said clearly supports Western Digital or SanDisk drive and it could not see my new SanDisk which was plugged in. After contacting them via live support, got them to send me the link for a quick fix and it works fine.

Overall if you are still running old spanning drive, think about it getting SSD drive. You don’t have to get SanDisk, just make sure you get one with faster Read/Write speed and good software to clone your old drive with some easy access to their support in case you run into any issues.

February 5, 2016November 6, 2018

How to fix Lenovo laptop power issue

Most of the newer laptops now come with two battery on these Lenovo T440, T450 and maybe some other models, there might be other vendors too. So when you have issues with power, how can you do power cycle? When you have only one battery you can pull out, but when you have two batteries one external and one Internal, it’s hard to take out an internal battery. Lenovo laptops have a small hole on the bottom of the laptop see below of screenshot from one of the Lenovo document, which called “Emergency reset hole” this cuts off the power from both batteries. The process is unplugging power cord then use the paper clip and push into that Emergency reset hole and releases it. Then plug in power cord to your computer press power button, it should come back to life. Remember this option only should be used for EMERGENCY as last resorts only. If you do this often it could damage hardware and well as operating system. So before doing this try any other options, like pressing control + Alt + Delete button and see if you get anything on the screen with an option to restart or end service that might be causing the computer to freeze. Also, your power adapter might be bad or connector might be loose if none of these works then do the reset hard.

Once your computer comes back then tries to find out the cause by looking at log system log file and doing a hardware scan. Could be some recent updates or software you may have installed. Sometimes these settings do not get apply to system files until the computer gets re-booted. Hope this helps someone out there having issues.

January 30, 2016April 15, 2024

How to setup local user on Windows 10

In this article, I’ll guide you through the process of creating a local user account on your Windows 10 PC. This can be particularly useful if you want to restrict admin access, especially for kids, to minimize the risk of malware and viruses affecting your system. Setting up a local user account on Windows 10 can be perceived as either straightforward or slightly challenging, depending on your perspective. If you already have a Microsoft account (such as @Outlook.com, @Live.com, or @Hotmail.com), it’s advisable to use that for setting up the user account as it allows for document, photo, and video syncing, along with additional sharing options. If not, just follow the steps outlined below—it’s a simple process.

Go to Control Panel, then depend on your view or search for User Accounts

Then Click on User Accounts>then click on User Accounts

Continue reading “How to setup local user on Windows 10”

January 7, 2016

How to delete old wireless profile

How to delete an old wireless profile, which may have an old wireless password, which may be causing issues connecting to your Wi-Fi. Sometimes, Wi-Fi security settings changed on the router, then your Wi-Fi connection keeps trying to connect to your Wi-Fi, but the information which is saved does not match, so you will have to delete or change. Here is how to delete and re-enter correct info to fix your wireless issues.

Go to Control Panel\All Control Panel Items\Network and Sharing Center
In the tasks pane, click Manage wireless networks.
Right-click the connection you want to delete, and then clickRemove network.
In theManage Wireless Networks – Warning dialog box, click OK.

The connection is removed from the list of wireless connections that you can view or modify. If you still have issues, you may want to try disabling your Wi-Fi adapter and re-enabling. Hope this helps some of the users out there. Will post some other ways later on too.

September 14, 2015

How to upgrade to Windows 10

Upgrading Windows 10, is very easy and most likely you will love it, especially if you are tired of tiles using windows 8 and 8.1. Windows 10 has remove the big tiles and put smaller with star menu, but you can choose to close it, if you don’t like or add, those of who likes it. There are many features you will like and some you don’t like, but reality is this is the way of technology going, so get up to date. Privacy is major to end users, but truth is if you are going to use the technology there is no ways to hide it. If you want to hide it then don’t use internet, which is simplest way to put it. Think about it, everyone who uses a internet, is somehow connected to another device, and that device have to know what you are looking for and where you are located, in order to give you the info back, which you are requesting. Yes, there are many ways to hide it, using software/hardware devices, but why would you want to do that? Anyways, there is how to upgrade to Windows 10, and if you don’t like after upgrading you will have 1 month to go back to which ever Windows you were using. I would recommend that you backup your data, just in case, even though everything should stay the same as far as data, application should also be upgraded. There may be a case older application might not run.

To get started, Click on Window Icon on bottom right Conner near clock

update: If you don’t find the Windows Icon you can download the tool from Microsoft from here: https://www.microsoft.com/en-us/software-download/windows10

Then click on “OK, let’s continue”

Then it goes through a quick check of your hardware and software:

If everything goes well you will get the policy, read it and click Accept to continue

Then you will see Preparing for the upgrade message

You will get an option after to choose to schedule it for later or Start the upgrade now

It will take some time to upgrade, it all depends on things like, how fast your hardware and how big data size, etc.…

Once it reaches 100% it will automatically restart your computer.

Then you will see the new Windows 10 screen finishing up the updates, it may restart several times.

That’s it, now if for some reason you don’t like it, you will have up to one month before going back to whichever Windows you were running before the upgrade. Here is how to, on the search type settings then click on Recovery then click on “Go back to Windows” yours might say Windows 7, 8, or 8.1 click on Get started to start the process.